Augusta House Services
A Place to Relax, Learn and Grow
Augusta House is a welcoming residential respite service run by 天美传媒 Social Services. It provides short-term breaks for adults and children with learning disabilities, offering a safe and supportive environment where individuals can enjoy new experiences, develop independent living skills and build confidence. At the same time, carers benefit from much-needed time to rest and recharge. With modern facilities, dedicated staff and a wide range of activities, Augusta House is here to support wellbeing and independence.
What We Offer
Augusta House offers short stay breaks for up to five people at a time (adults or children, but not both together). Stays are arranged through a booking system to ensure each person receives the right support at the right time. The length and frequency of stays are based on individual assessments and carers鈥� outcomes. We also support individuals receiving Continuing Health Care.
Why choose Augusta House?
- Giving carers a break or holiday from their caring role
- Offering individuals the chance to experience living away from home
- Developing independent living skills such as cooking, social interaction and confidence
Facilities
Augusta House is fully accessible and designed to meet a wide range of needs.
Facilities include:
- Safe and secure, single-level building with wheelchair access
- Ground-floor bedrooms with en-suite or adjoining bathrooms
- Five bedrooms with hoists and fully accessible en-suites
- Large lounge and separate activities room
- Fully equipped kitchen and large dining room
- Laundry facilities
- Sensory room and enclosed sensory garden
- Extensive patio and landscaped garden
- Parking for up to 10 vehicles
- Easy access to pleasant walking routes, including the nearby Festival Lake
- Minibus providing transport to community activities
- Separate office/reception area
- All bedrooms include smart TVs, comfortable furniture and accessible layouts.
Meals
Guests are encouraged to get involved in meal preparation based on their own tastes and dietary needs. Daily meals are provided, and individuals are asked to bring money for any activities, meals or extras when out in the community.
Our Team
The Augusta House team is experienced, friendly and committed to creating a relaxed, homely environment. Every guest is allocated a link worker who visits adults at home or children at school before their stay to ensure individual needs are met.
About Our Staff
- Minimum QCF Level 2 Health and Social Care qualified
- One staff member on waking night duty
- Regular training, supervision and team meetings to maintain high standards
- Staffing levels tailored to individual outcomes
Staff Testimonials
Hear from the dedicated team who make Augusta House such a special place:
鈥淚鈥檝e been part of the Augusta team for nearly 19 years, and it truly feels like a second family. The support we give and receive makes a real difference and I鈥檓 proud to be part of it.鈥�
鈥� Hayley Williams
鈥淚 started working at Augusta House 4 years ago as an apprentice, where I completed my Level 2 and 3 Health and Social Care qualification. I find my job to be incredibly rewarding and enjoy all aspects of my work.鈥�
鈥� Katie
鈥淚 love working in Augusta House 鈥� no two days are the same! The staff team and guests are delightful to be around. I鈥檝e worked at Augusta House for 24 years and hope to stay here until I retire.鈥�
鈥� Bev
鈥淚鈥檝e worked at Augusta House for the last 18 years. I really enjoy the diversity of the job as every day is different. It鈥檚 a very rewarding and fulfilling job.鈥�
鈥� Gemma
Activities
We support guests to enjoy activities they already love and to try new experiences. Typical activities include:
- Swimming, cinema and theatre trips
- Pubs, caf茅s, clubs and shopping
- Day trips and excursions
- Dancing, karaoke, music, painting, board games and table tennis
- Cooking, bowling and barbecues
An Amenity Fund operates at Augusta House to help fund extra activities, supported by regular fundraising events.
Health, Faith and Community
- Guests may register as a temporary resident with a local GP or maintain their usual GP depending on location.
- We support individuals to attend their chosen place of worship and meet other religious needs where possible.
Charges
Each individual receives an assessment of their personal financial circumstances to determine any contribution towards the cost of their stay.
Gallery
Take a look inside Augusta House and explore our welcoming spaces:
Location
Augusta House is located in Victoria, Ebbw Vale, approximately two miles south of the town centre.
Get in Touch
Interested in learning more about Augusta House or arranging a stay?
Our friendly team is happy to answer questions, discuss eligibility, and guide you through the booking process.
Call us: (01495) 305805
Email us: Helen.Beecham@blaenau-gwent.gov.uk
Visit us: Augusta House, Augusta Park, Victoria, Ebbw Vale, NP23 8DN
Let us help you or your loved one enjoy a supportive, welcoming respite experience.